How to address people?
How often do you need to contactto a new acquaintance or an accidental person? It happens that people are able to get lost in a situation when they suddenly need to turn to someone. And you can not just say "Hey!" or "Sorry". How should we act? How to address people?
In fact, in etiquette, there are understandable and understandable to each action on this score.
If you are older
If you are older than someone you are applying toa few years, then depending on the case, according to etiquette you can refer to a person for "you" or "young man". It will be appropriate to add "Sorry" / "Sorry, please." Such treatment was often heard before among the residents of Leningrad, who addressed the youth: "I'm sorry, young man ...." Apology actually meant that the one who apologizes in advance for taking up time.
If you are younger
If you are younger than someone you decided to contact, thenit is better to apply to "you". Exceptions are cases where a person older than you only two or three years. In the rest it is better to address a person in a respectful form: "I'm sorry, please"; "Man, you dropped it," "Girl, are not you busy?" etc.
In the USSR, a passer-by often turned to"Citizen" or "Comrade". Moreover, such an appeal was actual among the representatives of the militia and the ranks of citizens. Today, more often among the representatives of the law one can hear appeals: "Young man", "Girl", "Woman or" Man. "In general, the most common appeals that are common in the society: All because to appeal to people, calling them comrades already for many it is not actual.Although among servicemen or even students it may be quite appropriate.
Speaking about how to greet people, it is worthremind that the words "Hello", "Hello", "Hello" and others are familiar. In etiquette, they can only be used among close friends. It is emphasized that if you meet people who are not familiar with your surroundings, you should say hello to a friend according to generally accepted rules: "Hello", "Hello".
It is not necessary at the time of greeting with people whoan order of magnitude older than you, ask questions in the spirit: "How are you?", "How is life?", "How is health?". In etiquette it is accepted to ask "How are you?", "How are you?". Pay attention to the respectful treatment of the interlocutor.
In the working environment
Business treatment is a demonstration of respectfulattitudes towards partners and colleagues. Therefore, it is customary to apply to "you" to all: leaders, subordinates, clients, partners, colleagues, regardless of age and status. The official situation requires an increased courtesy in addressing the interlocutor, regardless of his position. Appeal to the most important persons occupying high public or official position, marked for outstanding merits may be the following: "Dear (dear)" I.O.
In the office environment,name-patronymic, the exception can only be that employee or client, who himself asks to address him only by name. In this case it is necessary to use the full form of the name, for example Anatoly, and not Tolya. Apply to "you". Perhaps, working together long enough, you managed to become good friends, and, maybe, friends, it is not necessary to combine business and personal relations in the workplace, among colleagues should not give yourself indulgence in the form of familiar appeals, observe the rules of etiquette. Also, in the business world, gender-based treatment of "Girl", "Man", etc. is unacceptable. Options for treatment: "Dear colleagues!", "Gentlemen" are quite acceptable.
If you want to learn more about etiquette, we recommend reading the article What is etiquette.